Featured Post

Cognizant is hiring for DevOps Engineer Associate - Apply Now - GETLIVEJOB

DevOps Engineer Associate at Cognizant Do you thrive in a collaborative environment and enjoy automating tasks to improve efficiency?  Do you have a passion for DevOps and cloud technologies? If so, then Cognizant wants to hear from you! We are seeking a DevOps Engineer Associate to join our high-cali…

Oracle Is Hiring For Technical Analyst 1-Support - Apply Now!

Technical Analyst 1-Support

                                                                 

                                                                                                                              

Oracle is searching for a Technical Analyst 1-Support to join their team in Bengaluru, Karnataka, India.

About the Role:

  • As a member of the Support organization, you will provide post-sales support and solutions to the Oracle customer base.
  • You will resolve post-sales non-technical customer inquiries and technical questions regarding the use of and troubleshooting for Electronic Support Services.
  • You will be a primary point of contact for customers, facilitating customer relationships with Support and providing advice to internal Oracle employees on customer situations and escalated issues.

Responsibilities:

  • Act as the technical interface to customers for resolving problems related to installation, maintenance, and use of Oracle products.
  • Provide level one support to customers contacting the Oracle Solution Center, ensuring high customer satisfaction.
  • Troubleshoot and answer technical questions regarding Electronic Support Services.

Qualifications:

  • 0 to 2+ years of experience in a technical support role.
  • Strong communication, interpersonal, and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Proficiency in English (reading, writing, and speaking).

Benefits:

  • Competitive salary and benefits package.
  • Opportunity to work for a world leader in cloud solutions.
  • Work in a diverse and inclusive environment.
  • Global opportunities for career growth.

Additional Information:

  • Visa/work permit sponsorship is not available for this position.
  • Security clearance is not required.
Oracle is an Equal Opportunity Employer.

Apply Link:

Related Posts

Post a Comment

Post a Comment