Featured Post

Genpact Recruitment - Customer Service (Voice) - Pune

For More Job Updates : Follow the Get Live Job channel on WhatsApp:Click Here Customer Service Voice Representative - Pune (Genpact) Are you passionate about helping others and have a knack for problem-solving? Genpact is searching for enthusiastic and customer-centric individuals to join our growing …

Infosys is hiring for Process Executive/ HR Helpdesk Associate | Apply Now!






Infosys Hiring: Process Executive/ HR Helpdesk Associate

Calling all graduates across India! Infosys is searching for talented individuals to join their team as Process Executive/ HR Helpdesk Associates. This is a fantastic opportunity to build your career with a global leader in digital services and consulting.

What you'll do:

  • Provide exceptional support to employees by addressing inquiries about pay, benefits, policies, and other HR matters.
  • Document queries and interactions using a mailbox/case management system.
  • Leverage your problem-solving skills to accurately resolve employee concerns.
  • Utilize knowledge bases, HR systems, and the company intranet to provide precise information.
  • Interpret policies and procedures, clearly explaining them to employees.
  • Process various HR transactions including new hires, data changes, terminations, and more.
  • Manage ongoing Hire to Retire queries.
  • Collaborate with experts and handle escalated issues.
  • Identify trends and report potential corporate-wide issues to management.
  • Ensure timely resolution of inquiries and transactions, adhering to service level agreements.

Who you are:

  • A graduate in any field.
  • Possess excellent communication skills to effectively address issues via calls, chat, and email.
  • Have strong analytical and problem-solving abilities to efficiently resolve customer concerns.
  • Demonstrate a proactive approach with respect for the client's time.
  • Exhibit good time management skills to maximize value in customer interactions.
  • Able to work effectively from the office.

Why Infosys?

Join a world-renowned company at the forefront of digital transformation. Gain valuable experience in the HR field while working with an experienced and supportive team. Enjoy a competitive salary package and excellent career growth opportunities.

Ready to apply?

  1. Review the job details on this page.
  2. Click the "Apply Here" button.
  3. You'll be redirected to the official Infosys website.
  4. Fill out the application form with accurate information.
  5. Double-check your details before submitting.

Apply Link(Process Executive): Click Here

Apply Link(HR Helpdesk Associate): Click Here


Related Posts

Post a Comment

Post a Comment