Customer Service New Associate at Accenture
Are you a recent graduate with excellent communication skills and a passion for helping others?
Accenture is looking for a Customer Service New Associate to join our growing team in Bangalore, India!
About the role:
- In this role, you will be responsible for providing exceptional customer service by resolving queries, handling escalations, and ensuring customer satisfaction.
- You will also be responsible for closing customer issues within set timeframes and adhering to customer support metrics.
- We are looking for a candidate with strong communication skills, both written and verbal, as well as the ability to work effectively with a team and manage multiple tasks.
Responsibilities:
- Manage and resolve customer queries
- Handle escalations and complaints
- Provide optimal resolutions to customer issues
- Close faults and complaints within set timeframes (SLAs)
- Collaborate effectively with team members
Qualifications:
- Any recent graduate
- 0-1 years of experience (preferred)
- Proficiency in communication (written and verbal)
- Strong understanding of customer service metrics
- Commitment to delivering high-quality service
- Ability to work effectively under pressure
Benefits of working at Accenture:
- Opportunity to work for a global leader in professional services
- Competitive salary and benefits package
- Work in a fast-paced and dynamic environment
- Gain valuable experience in customer service
Apply Link:
- Job Title: Customer Service New Associate
- Company: Accenture
- Location: Bangalore, India
- Experience: 0-1 years
- Education: Any Graduate (Recent Graduates Preferred)
- Company Description: Global professional services (digital, cloud, security)
- Accenture Customer Service New Associate Bangalore
- Entry Level Customer Service Jobs Bangalore
- Recent Graduate Jobs Bangalore
- Customer Service Associate Jobs India
- IT Support Jobs Bangalore (optional, broader search)
- Accenture Careers India
Post a Comment
Post a Comment