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For More Job Updates : Follow the Get Live Job channel on WhatsApp:Click Here Customer Service Voice Representative - Pune (Genpact) Are you passionate about helping others and have a knack for problem-solving? Genpact is searching for enthusiastic and customer-centric individuals to join our growing …

Microsoft is hiring for Customer Success Executive - Work From Home - Apply Now!


Customer Success Executive - Make Customers Rave at Microsoft

Do you thrive on building relationships and ensuring customer success? Are you passionate about technology and helping businesses achieve their goals?

We are looking for a Customer Success Executive (CSE) to join our growing team in Bangalore! In this role, you will be the primary point of contact for small and mid-sized clients using Microsoft+Nuance PowerShare products and services. Your focus will be on creating a "wow" customer experience and maximizing their return on investment.

What you'll do:

  • Manage a portfolio of up to 50 clients, becoming a trusted advisor who understands their business needs.
  • Implement PowerShare solutions, train users, and ensure smooth operation.
  • Develop and execute strategic adoption plans to drive product usage and engagement.
  • Partner with internal teams to deliver exceptional customer service and support.
  • Identify upsell and cross-sell opportunities to expand the PowerShare footprint within your client base.
  • Stay up-to-date on industry trends and best practices to provide insightful consultations.

You're a great fit if you have:

  • Experience in customer success or a related field.
  • A strong understanding of B2B sales and customer relationship management.
  • Excellent communication, presentation, and interpersonal skills.
  • A passion for technology and a desire to help businesses succeed.
  • The ability to manage multiple priorities and work independently.

What we offer:

  • Competitive salary and benefits package (including health insurance, paid time off, and educational resources).
  • The opportunity to work with cutting-edge technology and a world-class brand.
  • A collaborative and supportive work environment.
  • A chance to make a real impact on our clients' success.

Apply Link:  Click Here

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