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Accenture Recruitment - Customer Service New Associate (0-1 year) - Hyderabad

Customer Service New Associate - Query Management


                                                                         

Are you a recent graduate looking to launch your career in customer service?

Accenture is seeking a highly motivated and detail-oriented individual to join our growing Customer Support team as a Customer Service New Associate - Query Management in Hyderabad.

In this role, you will:

  • Resolve customer queries through email, web chat, and other non-voice channels.
  • Diagnose and troubleshoot customer issues using established procedures and guidelines.
  • Handle escalations and complaints, ensuring customer satisfaction.
  • Close customer tickets and service requests within set timeframes (SLAs).
  • Work collaboratively with your team and supervisor to deliver exceptional customer service.

You are a great fit for this role if you have:

  • Excellent written and verbal communication skills.
  • A strong ability to solve problems independently and follow instructions.
  • Adaptability and flexibility to work in a fast-paced environment.
  • A willingness to learn and grow within the customer service field.
This is a full-time, permanent position that may require rotational shifts.

Benefits of working at Accenture:

  • Competitive salary and benefits package.
  • Opportunity to work for a world-renowned company.
  • Gain valuable experience in the IT services and consulting industry.
  • Be part of a supportive and collaborative team environment.
Apply Link:


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  • Accenture Customer Service Recruitment
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  • Customer Service Associate Jobs Hyderabad
  • India Customer Service Jobs (0-1 year exp)

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