Customer Onboarding Specialist (Voice/Blended) - Hyderabad & Bangalore
Do you have excellent communication skills and a passion for helping others? Are you looking for a full-time opportunity with a competitive salary?
If so, we want to hear from you!
We are searching for enthusiastic and customer-focused individuals to join our growing team in Hyderabad and Bangalore as Customer Onboarding Specialists.
In this role, you will be responsible for:
- Answering customer queries and providing email support
- Proactively understanding customer concerns and offering solutions
- Patiently handling multiple customer questions
- Identifying customer needs and providing accurate support to enhance their experience
To be successful in this role, you will need:
- The ability to handle customer inquiries in a professional, clear, and concise manner
- Excellent written English communication skills
- The ability to work night shifts (a plus)
- Some background in payroll (a plus)
We offer:
- Competitive salary (Bangalore: ₹2,28,204 LPA & Hyderabad: ₹2,20,000 LPA)
- Full-time, permanent position
- Opportunity to work in a fast-paced and dynamic environment
- Be part of a supportive and collaborative team
Requirements:
- Any undergraduate degree
- Valid government ID (Aadhaar, PAN, Voter ID, or Passport)
- Recent graduates (2022): All semester marksheets
- Prior graduates (2021 & earlier): Consolidated marksheet and degree certificate
Location: Hyderabad & Bangalore
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