Featured Post

Genpact Recruitment - Customer Service (Voice) - Pune

For More Job Updates : Follow the Get Live Job channel on WhatsApp:Click Here Customer Service Voice Representative - Pune (Genpact) Are you passionate about helping others and have a knack for problem-solving? Genpact is searching for enthusiastic and customer-centric individuals to join our growing …

Amazon is hiring for Central Operations Support Executive - Work From Home - Apply Now!

                                                                       
                                           

Central Operations Support Executive

Are you a detail-oriented problem-solver with a passion for customer experience? Do you thrive in a fast-paced environment and enjoy working with data? If so, then this Central Operations Support Executive role is perfect for you!

About the Role:

In this exciting role, you will play a critical part in supporting the daily operations of our sellers. You will remotely monitor assigned sites, analyze data, identify and address any disruptions, and work collaboratively with various stakeholders to ensure a seamless customer experience

Responsibilities:

  • Monitor seller performance metrics and trigger on-field support or audits as needed.
  • Analyze data to identify patterns and foresee potential issues.
  • Develop and implement standard operating procedures (SOPs) to improve efficiency.
  • Prepare reports based on extracted data and adhere to set schedules.
  • Collaborate with internal and external stakeholders to ensure smooth operations.
  • Propose new features and processes to enhance seller experience.

Qualifications:

  • Bachelor's degree in a quantitative/technical field (computer science, engineering, statistics)
  • Experience with Microsoft Excel
  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Willingness to work weekends and shifts (as applicable)

Preferred Qualifications:

Experience with SQL databases

Benefits:

  • Competitive salary and benefits package
  • Opportunity to work in a fast-paced and dynamic environment
  • Be part of a team that is passionate about customer experience

Related Posts

Post a Comment

Post a Comment