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Capgemini Freshers Recruitment | Contact Support Group (CSG) | 2023 Batch | Noida

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Capgemini is Hiring Freshers for Contact Support Group (CSG) in Noida!

Are you a graduate or diploma holder from the 2023 batch looking to kickstart your career in IT support?

Capgemini, a leading multinational company, is seeking talented individuals to join their Contact Support Group (CSG) team in Noida. This is a great opportunity for freshers to gain valuable experience in a fast-paced environment.

What you'll be doing:

  • Provide excellent customer service and technical troubleshooting to clients via phone and other channels.
  • Manage tickets, prioritizing urgency and keeping customers informed of status.
  • Utilize business intelligence tools and knowledge base to effectively resolve customer issues.
  • Support customers across various industries like telecommunication, finance, healthcare, and technology.

What we're looking for:

  • Diploma or Graduation completed in 2023.
  • Excellent communication and English speaking skills.
  • Strong interpersonal skills and ability to perform under pressure.
  • Basic computer skills.
  • Willingness to work in a 24/7 rotational environment with night shifts.

Why join Capgemini?

  • Launch your career with a well-established IT leader.
  • Gain valuable experience in customer support and IT infrastructure.
  • Work in a dynamic and collaborative environment.

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