Launch Your Career in Marketing with ITC: New Business Development Role (Remote)!
Calling all passionate and customer-centric individuals! ITC, a leading Indian company known for its diverse portfolio and commitment to sustainability, is looking for a talented New Business developmentmarketing professional to join their team remotely.
What you'll be doing:
- Manage the entire customer relationship and online reputation management process across social media and aggregator platforms.
- Respond promptly to customer inquiries and complaints, ensuring efficient resolution within defined timelines.
- Track progress through weekly reviews and analysis, optimizing the grievance handling process.
- Maintain a positive online brand image by providing timely responses, analyzing agency reviews, and generating insightful reports.
- Implement and evaluate performance based on specific complaint closure turnaround times.
Are you a good fit?
- You have excellent customer handling skills and can communicate effectively both verbally and in writing.
- You can keep your cool under pressure and respond effectively to customer inquiries via phone and email.
- Bonus points if you have experience in the hotel industry, CRM, lead generation, and after-sales service.
- Leadership qualities and the ability to collaborate effectively with teams and stakeholders are a plus.
Why ITC?
- Join a leading Indian company with a strong track record of success and commitment to sustainability.
- Work remotely and enjoy the flexibility of a work-from-home environment.
- Contribute to meaningful work that impacts millions of people and the environment.
Ready to take the next step?
Don't miss this exciting opportunity to launch your career with ITC! Apply now and take the first step towards a rewarding future.
Additional details:
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