Become a Customer Experience Hero at Sprinklr: Product Support Engineer in Bangalore or Gurgaon!
Calling all tech-savvy and customer-focused individuals! Sprinklr, a leading platform for managing customer experiences, is searching for talented Product Support Engineers to join their teams in Bangalore and Gurgaon, India. This is your chance to be at the forefront of customer experience technology and make a real impact on how brands connect with their audiences.
Here's how you'll be the customer's knight in shining armor:
- Tech detective: Identify and troubleshoot product and technical issues experienced by clients.
- Master of knowledge: Develop in-depth expertise in Sprinklr's Unified-CXM platform to offer effective solutions.
- Problem-solver extraordinaire: Take ownership of technical challenges, understand customer needs, and navigate escalations to resolve complex issues.
To join Sprinklr's mission to make customers happier, you should:
- Hold a Bachelor's/Master's degree in a technical field (computer science, software engineering, etc.) or have equivalent work experience.
- Possess a strong understanding of MySQL, with additional knowledge of MongoDB a plus.
- Be a communication whiz with excellent written and verbal skills.
- Channel your inner Sherlock Holmes with strong analytical and problem-solving abilities.
- Thrive in a fast-paced and collaborative environment where teamwork is key.
- Stay ahead of the curve with a solid grasp of the web and social media landscape.
About Sprinklr:
Sprinklr empowers leading brands like Microsoft, P&G, and Samsung to create seamless customer experiences across all channels. Their Unified-CXM platform breaks down silos between teams, ensuring every customer interaction is positive and productive. Be part of a company passionate about customer happiness and innovation!
Ready to become a customer experience hero?
- Dive into the job details on this page.
- Click the "Click Here" button below.
- Head over to Sprinklr's official website through the provided link.
- Fill out the application form with your information.
- Double-check everything before submitting!
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