Virtual Customer Service Associate | Work from home | Amazon
Job Title: Virtual Customer Service Associate
Location: Work from home
Job Description:
Amazon is looking for Virtual Customer Service Associates to join our award-winning team. As a Virtual Customer Service Associate, you will be the first point of contact for our customers by answering their requests through phone, chat and/or email. You will use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
Responsibilities:
* Answer customer questions and inquiries through phone, chat, and/or email
* Use a variety of tools to research and resolve customer issues
* Communicate effectively with customers in a professional and friendly manner
* Work in rotating shifts, including early mornings, late nights, weekends, and overtime as required
Qualifications:
* Minimum age of 18 years old
* Have the right to work in India
* Strong communication skills in English (both written and oral fluency)
* Experience working with a computer
* Ability to work in a quiet, distraction-free environment
* Minimum broadband connection of 20MB download speed and 8MP upload speed using a hard-wire ethernet internet connection (no WIFI)
Benefits:
* Medical insurance
* Pension plan
* Internet allowance
* Lifestyle benefits and retail discounts through our Amazon Extras program
* Expert training and ongoing opportunities to learn more and develop your skills
HOW TO APPLY:
Delhi Apply link:-
https://www.amazon.jobs/en/jobs/SF230104023/virtual-customer-service-associate-delhi-ncr-india
Telangana Apply link:-
https://www.amazon.jobs/en/jobs/SF230102407/virtual-customer-service-associate-telangana-india
Note:-
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