Virtual Customer Service Associate | Work from home | Amazon


Virtual Customer Service Associate | Work from home | Amazon

Job Title: Virtual Customer Service Associate

Location: Work from home

Job Description:

Amazon is looking for Virtual Customer Service Associates to join our award-winning team. As a Virtual Customer Service Associate, you will be the first point of contact for our customers by answering their requests through phone, chat and/or email. You will use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.


* Answer customer questions and inquiries through phone, chat, and/or email

* Use a variety of tools to research and resolve customer issues

* Communicate effectively with customers in a professional and friendly manner

* Work in rotating shifts, including early mornings, late nights, weekends, and overtime as required


* Minimum age of 18 years old

* Have the right to work in India

* Strong communication skills in English (both written and oral fluency)

* Experience working with a computer

* Ability to work in a quiet, distraction-free environment

* Minimum broadband connection of 20MB download speed and 8MP upload speed using a hard-wire ethernet internet connection (no WIFI)


* Medical insurance

* Pension plan

* Internet allowance

* Lifestyle benefits and retail discounts through our Amazon Extras program

* Expert training and ongoing opportunities to learn more and develop your skills


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Hi, I am Prudhviraj. I have been a full-time content writer for the past 5 years.

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