Analyst | Nielsen | Mumbai | Work From Home
Job Title: Analyst
Company: Nielsen
Location: Mumbai, India
Job Type: Full-Time/Hybrid
Job Description:
As an Analyst, you will be responsible for researching, scheduling, analyzing, and delivering data and reports on time. You will work with internal teams and clients to support projects of moderate complexity.
Responsibilities:
* Execute procedures to meet internal/external SLAs with high quality
* Train and certify on business policies and standard operating procedures
* Adhere to all standard operating procedures and business policies
* Execute data entry via databases
* Develop and recommend solutions for process improvements
* Work with clients to complete day-to-day BAU activities
* Support on-call rotations or off-shift availability, as required
* Perform quality checks to ensure data integrity for clients and downstream systems
* Respond to client inquiries via Change Requests, Salesforce tickets, and/or Client Service Representatives
* Research and respond to E&Y Audit requests
* Assist Process/Team Lead with the creation of and data gathering for KPI & Metrics
* Assist Process Lead/Team with UAT Testing for new software releases
* Other duties as assigned
Qualifications & Desired Skills:
* Bachelor's Degree in Engineering, English, Journalism, Music, or other Media-related disciplines
* Proven record of delivering quality results on time with great attention to detail
* Uses logic to analyze data and the capability to draw conclusions and convey results
* Fluency in English language, effective writing, grammatical, organizational, analytical, and communication skills
* Proficient with the use of Google Tools (Docs, Sheets, Slides) and Microsoft Suite
* Strong interpersonal skills and the ability to work effectively with others
* Must be able to work accurately under deadlines and willing to work outside regular business hours, as required
* Typing speed should be good.
* The candidate must be passionate about consuming Podcasts, TV shows, and movies.
* Must keep themselves updated with the latest news, especially on social networks, related to American television, cinema and sports.
Benefits:
* Competitive salary and benefits package
* Opportunity to work with a team of experienced professionals
* Chance to learn and grow in a fast-paced environment
* Opportunity to make a difference in the media industry
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