Job Title: Analyst
Company: Nielsen
Location: Mumbai, India
Job Type: Full-Time/Hybrid
As an Analyst, you will be responsible for researching, scheduling, analyzing, and delivering data and reports on time. You will work with internal teams and clients to support projects of moderate complexity.
* Execute procedures to meet internal/external SLAs with high quality
* Train and certify on business policies and standard operating procedures
* Adhere to all standard operating procedures and business policies
* Execute data entry via databases
* Develop and recommend solutions for process improvements
* Work with clients to complete day-to-day BAU activities
* Support on-call rotations or off-shift availability, as required
* Perform quality checks to ensure data integrity for clients and downstream systems
* Respond to client inquiries via Change Requests, Salesforce tickets, and/or Client Service Representatives
* Research and respond to E&Y Audit requests
* Assist Process/Team Lead with the creation of and data gathering for KPI & Metrics
* Assist Process Lead/Team with UAT Testing for new software releases
* Other duties as assigned
* Bachelor's Degree in Engineering, English, Journalism, Music, or other Media-related disciplines
* Proven record of delivering quality results on time with great attention to detail
* Uses logic to analyze data and the capability to draw conclusions and convey results
* Fluency in English language, effective writing, grammatical, organizational, analytical, and communication skills
* Proficient with the use of Google Tools (Docs, Sheets, Slides) and Microsoft Suite
* Strong interpersonal skills and the ability to work effectively with others
* Must be able to work accurately under deadlines and willing to work outside regular business hours, as required
* Typing speed should be good.
* The candidate must be passionate about consuming Podcasts, TV shows, and movies.
* Must keep themselves updated with the latest news, especially on social networks, related to American television, cinema and sports.
* Competitive salary and benefits package
* Opportunity to work with a team of experienced professionals
* Chance to learn and grow in a fast-paced environment
* Opportunity to make a difference in the media industry
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