TODAY EMPLOYMENT NEWS - 30/08/2024 - APPLYNOW - GETLIVEJOB

 

Amazon Recruitment | International Voice Process (Work From Home / Office) | Vizag

Industry: IT Services & Consulting

Department: Customer Success, Service & Operations

Role Category: Customer Success, Service & Operations - Other

Role: Customer Service

Employment Type: Full-Time, Permanent

Job Title: Amazon International Voice Process

Company: Amazon

Location: Visakhapatnam/Vizag, Andhra Pradesh (Work from Home/Office during Covid)

Experience: 0 to 5 years

Salary: ₹2-3.5 Lacs per annum

Job Description:

Amazon is hiring for the International Voice Process in Andhra Pradesh. This position allows you to work from home or the office.

Eligibility:

- Candidates from anywhere in Andhra Pradesh can apply.

- Excellent communication skills are mandatory.

Responsibilities:

- Assist customers in expediting orders and resolving post-sales issues.

- Communicate with customers through mail, chat, and phone.

- Use software tools to navigate customer accounts and provide effective solutions.

- Work in a fast-paced and fun environment.

Salary and Benefits:

- Salary range: ₹202,000 to ₹340,500 per annum.

- Additional perks include overtime and night shift allowance, internet allowance, Sodexo-Zeta meal, and insurance.

Requirements for Assessment:

- Laptop/PC with webcam and headphones with a good microphone.

- Do not apply from a mobile phone or tablet.

- Assessment should be done in an undisturbed environment with a stable internet connection (minimum 20Mbps).

- Assessment should be attempted only on a laptop/desktop with a functioning web camera and headphone with a microphone.

- Proficiency in English is a must.

Desired Candidate Profile:

- Minimum qualification is 10+2. Any graduate/PG is eligible to apply.

- Excellent English communication skills are mandatory.

- Should be flexible to work in shifts.

- Effective time management skills.

- Ability to prioritize work time to ensure productivity.

- Ability to communicate clearly with both internal and external customers.

- Good comprehension skills.

- Ability to use a desktop/laptop computer system.

- Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer.

- Good typing skills.

About the Company:

Amazon Contact Centers aim to deliver the best possible support experience to customers. The Customer Service team operates 24/7 and provides support to customers across various countries. As a member of the team, you will be empowered to think like an owner and solve customer problems via phone, email, or live chat. Amazon operates in a fast-paced and dynamic environment, making an impact on millions of customers worldwide.

Preferred Key Skills: Communication Skills

Other Key Skills: BPO, Voice Process, International BPO, Customer Relationship, Customer Service, Customer Care, Telecalling, International Call Center

Education: UG - Graduation Not Required

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HOW TO APPLY:

Please click the below link or copy-paste the link into a google chrome browser to take the assessment

https://amazoncustomerservice.hirepro.in/registration/amzcsin/addc1/apply/?event=13618&job=57650

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