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Salesforce Freshers Recruitment | Associate Technical Support Engineer (Intern) | 2024 Batch | Hyderabad

Salesforce Freshers Recruitment | Associate Technical Support Engineer (Intern) | 2024 Batch | Hyderabad

Job Title: Associate Technical Support Engineer

Job Type: Full-time

Location: Hyderabad, India (Remote and Office-based options available)

Job Category: Customer Success

Company Overview:

Salesforce, the Customer Success Platform and the world's #1 CRM, empowers companies to connect with their customers in a whole new way. With a foundation built on innovative ideas and a commitment to corporate philanthropy, Salesforce has achieved remarkable success. It has been named one of Forbes' "World's Most Innovative Companies" for five consecutive years and one of Fortune's "100 Best Companies to Work For" for eight consecutive years. As the fastest-growing enterprise software company, Salesforce offers incredible opportunities for career growth. Join our Salesforce Ohana (Hawaiian for "family") and contribute to improving the state of the world.

About Futureforce University Recruiting:

Futureforce University Recruiting is dedicated to attracting, retaining, and cultivating talented individuals. Our program provides interns and new graduates with real projects that have a direct impact on our business. We offer a collaborative work environment, mentorship programs, talent development courses, and more. Join Futureforce and experience life at Salesforce, one of the world's most innovative and best companies to work for.

Role Description:

As an Associate Technical Support Engineer, you will assist customers in troubleshooting their custom code, integration, and implementation of Salesforce products. This involves debugging, troubleshooting, and ensuring the resolution of issues. You will develop and maintain technical expertise in specific areas of product functionality. Additionally, you will demonstrate strong analytical and problem-solving skills and provide explanations on features and Salesforce coding practices. Your role will contribute to enhancing customer happiness and maintaining high-quality customer experiences. You will actively participate in job-related training activities to continuously enhance your skills.

Required Qualifications/Skills:

- Superb communication skills (verbal and written)

- Ability to quickly learn new technologies

- Strong analytical and problem-solving skills

- Self-starter with a strong sense of self-motivation

- Pursuing a BE/B.Tech degree with a minimum of 70% academic scores from Circuit Branches (Batch of 2024)

- Willingness to work flexible shift timings

Business Requirements:

- Job Location: Hyderabad, India

- Working Hours: 24x7 shifts (AMER hours, EMEA hours, APAC hours)


If you require assistance due to a disability while applying for open positions, please submit a request via our Accommodations Request Form.

Posting Statement:

At Salesforce, we believe that the business of business is to improve the state of our world. We are committed to driving equality in our communities and workplaces through inclusive programs and initiatives. We provide equal employment opportunities to all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited resumes from headhunters or agencies without a signed agreement. 


Apply link:-  https://salesforce.wd12.myworkdayjobs.com/External_Career_Site/job/India---Hyderabad/Associate-Technical-Support-Engineer_JR169409?


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Hi, I am Prudhviraj. I have been a full-time content writer for the past 5 years.

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