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Kickstart Your Customer Service Career - Process Trainee with Infosys - Apply Now - GETLIVEJOB

Process Trainee: Client Support & Resolution



Job Title: Process Trainee

Company: Infosys BPM Limited

Location: Bangalore (Work from Office in Ghaziabad location)

Experience Level: Entry-level (0-1 Years)

Job Description:

  • Effectively handle and resolve customer inquiries and issues delivered through phone calls.
  • Adhere to established procedures and guidelines to ensure quality service and meet Service Level Agreements (SLAs).
  • Maintain excellent customer service standards throughout all phone interactions.
  • Manage a high volume of calls, prioritizing efficiency and quality.
  • Work collaboratively with the team to achieve performance targets.


  • Graduate degree in any discipline.
  • Excellent communication skills in both Hindi and English.
  • Flexibility to work on different weekly schedules.
  • Ability to work under pressure and handle repetitive tasks with focus.

Preferred Skills:

Prior experience in customer service, technical support, or a call center environment.

Apply Link:

  • Process Trainee
  • Entry-Level Process Trainee
  • Customer Service Trainee
  • BPO Process Trainee
  • Call Center Trainee
  • Infosys BPM
  • Business Process Outsourcing (BPO)
  • Customer Support
  • Bangalore, India
  • Ghaziabad, India (if relevant to the search area)

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