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DXC Technology is hiring for Shell Business Continuity Analyst - Apply Now - GETLIVEJOB

Shell Business Continuity Analyst - IT Infrastructure Management & Support



Do you thrive in fast-paced environments and enjoy troubleshooting complex problems? Are you a highly motivated individual with strong analytical and communication skills? If so, then this Major Incident Management role at Shell could be perfect for you!

About the Role

In this role, you will be responsible for managing major incidents within Shell's IT infrastructure. You will work closely with cross-functional teams and vendors to identify, diagnose, and resolve critical issues that could impact business operations.

Here's what you'll be doing:

  • Manage and resolve major incidents following ITIL best practices
  • Document incidents in ServiceNow and ensure timely updates to stakeholders
  • Conduct root cause analysis to identify the underlying cause of incidents and prevent future occurrences
  • Proactively monitor events and take necessary actions to ensure business continuity
  • Participate in disaster recovery activities and simulated testing
  • Collaborate with the Global Monitoring Operations team to resolve emerging issues
  • Recommend improvements to operational procedures

We are looking for someone with:

  • A positive attitude, strong work ethic, and the ability to independently manage their workload
  • Excellent analytical and problem-solving skills
  • Strong written and verbal communication skills to effectively collaborate with internal and external stakeholders
  • Experience working in a fast-paced IT environment
  • ITIL certification (preferred)
  • Broad technical knowledge across servers, networks, and exchange environments

Benefits of working at Shell

Shell offers a competitive compensation and benefits package, as well as the opportunity to work on challenging and impactful projects. You will also have the chance to learn from experienced professionals and develop your skills in a supportive work environment.

Apply Link:

  • Job Title: Shell Business Continuity Analyst (This might be misleading, the focus seems to be on Major Incident Management)
  • Company: DXC Technology (Client of Shell for this role)
  • Location: Bangalore, IndiabaJob Category: IT Infrastructure Management & Support
  • Job Type: Full-Time (likely)
  • Shell (Even though the direct employer is DXC)
  • Business Continuity
  • Major Incident Management
  • IT Infrastructure
  • ITIL
  • ServiceNow
  • Data Center
  • Disaster Recovery
  • Bangalore IT Jobs 
  • DXC Technology Jobs

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