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Tech Mahindra Freshers Recruitment - IT Support - Hyderabad, Pune, Noida

Tech Mahindra is Hiring for IT Support - Voice (Fresher)!                     

Do you have a passion for helping others and solving technical problems?

Are you a recent graduate looking to launch your career in IT?

Then this is the opportunity for you! Tech Mahindra, a leading IT services and consulting company, is seeking talented individuals to join their IT Support team as a Voice Support Specialist (Fresher).

In this role, you will:

  • Provide technical support to end-users via phone and email on a variety of IT applications.
  • Troubleshoot and diagnose technical issues related to computers, laptops, operating systems, and browsers.
  • Manage and track customer support tickets throughout their lifecycle.
  • Ensure customer satisfaction through surveys and call-backs.
  • Collaborate with internal teams and stakeholders to resolve complex issues.
  • Continuously learn and expand your technical knowledge.

What you'll bring:

  • Excellent communication and customer service skills.
  • A strong desire to learn and solve problems.
  • Ability to work effectively in a fast-paced environment.
  • Proficiency in using computers and common software applications.
  • Bachelor's degree in any discipline (Preferred)

Bonus points if you have:

  • Experience with technical voice support.
  • Knowledge of IT service desk procedures.

Tech Mahindra offers:

  • Competitive salary and benefits package (Starting at 2.4 LPA)
  • Opportunity to work for a global IT leader
  • Rotational shifts and work from office environment (Noida, Hyderabad, Pune)
  • Comprehensive training and development programs
Apply Link:

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