Mphasis is looking for a Technical Support Associate!
Do you have a passion for helping others and solving problems? Are you eager to learn new technologies?
If so, then this is the perfect opportunity for you! We are searching for a Technical Support Associate to join our team in Bangalore.
In this role, you will be responsible for:
- Providing technical support to our clients via phone, email, and chat
- Troubleshooting and diagnosing hardware and software issues
- Guiding users through system installation, debugging, and usage
- Recommending product upgrades and configurations to improve the user experience
- Documenting case information clearly and completely
- Collaborating with other teams to resolve complex user problems
To be successful in this role, you should have:
- 1-2 years of experience in technical support
- Excellent communication and interpersonal skills
- A strong work ethic and a willingness to learn
- A college degree or higher (preferred)
- A foundation in computers, including operating systems, software, and hardware
- Knowledge of customer support best practices
We offer a competitive salary and benefits package, as well as the opportunity to work for a leading technology company. If you are ready to take your career to the next level, apply today!
About Mphasis
Mphasis is a leading applied technology services provider specializing in cloud, cognitive, and next-generation technology. We help our clients transform their businesses globally by applying next-generation technology.
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