Technical Support Engineer at IBM - Entry Level
Do you have a passion for technology and a knack for solving problems?
At IBM, we're looking for a Technical Support Engineer to join our team in Bangalore, India. This is an entry-level opportunity for someone who is eager to learn and grow their career in the tech industry.
In this role, you will:
- Provide technical support to our customers, troubleshooting and resolving their issues in a timely manner.
- Build and maintain strong relationships with customers, ensuring their satisfaction.
- Collaborate with other departments to deliver exceptional customer service.
- Utilize your technical and analytical skills to solve complex problems and promote best practices.
You are a great fit for this role if you have:
- Strong analytical and problem-solving skills
- Excellent communication and presentation skills
- A customer-focused attitude
- The ability to learn quickly and independently
- A team player mentality
Bonus points if you have:
- Knowledge of relational databases
- Basic programming skills (Ruby on Rails, Javascript, HTML, CSS, SQL)
- Experience with cloud computing (AWS/Azure/GCP)
- Experience working with large data sets
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