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For More Job Updates : Follow the Get Live Job channel on WhatsApp:Click Here Customer Service Voice Representative - Pune (Genpact) Are you passionate about helping others and have a knack for problem-solving? Genpact is searching for enthusiastic and customer-centric individuals to join our growing …

American Express is hiring for Customer Service Associate | Apply Now!

American Express - Customer Service Associate (Gurgaon, Haryana, India)

Do you have a passion for helping people and a knack for problem-solving?

American Express is looking for a talented Customer Service Associate to join their team in Gurgaon, Haryana, India! This is a hybrid role, offering the flexibility of working both onsite and remotely.

In this role, you will:

  • Provide exceptional customer service to American Express cardholders
  • Resolve customer inquiries and concerns efficiently and effectively
  • Offer solutions and recommendations that meet customer needs
  • Work collaboratively with your team to achieve shared goals
  • Maintain a high level of accuracy and attention to detail
  • Thrive in a fast-paced environment

To be successful, you will need:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical abilities
  • A customer-focused mindset with a commitment to resolving issues
  • The ability to work independently and as part of a team
  • Proficiency in MS Office applications (Word, PowerPoint, Excel)
  • The ability to work various shifts, including nights and weekends

American Express offers a comprehensive benefits package, including:

  • Competitive salary and bonus incentives
  • Medical, dental, vision, and life insurance plans
  • Flexible work arrangements (hybrid, onsite, or virtual)
  • Paid parental leave
  • On-site wellness centers staffed with medical professionals (depending on location)
  • Free and confidential counseling services
  • Career development and training opportunities

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