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Oracle is hiring for Technical Analyst 1- Support | Apply Now!

Oracle Technical Analyst 1-Support Job Opportunity (Bengaluru, Hyderabad)

Are you passionate about helping people and solving technical problems?

Oracle is seeking a Technical Analyst 1-Support to join our dedicated team in Bengaluru or Hyderabad, India. In this role, you will play a crucial role in providing post-sales support and solutions to our valued customers, ensuring their success with Oracle products.

What you'll do:

  • Act as the primary technical interface for customers, Original Equipment Manufacturers (OEMs), and Value-Added Resellers (VARs).
  • Resolve issues related to installation, maintenance, and use of Oracle products.
  • Provide level one support to customers contacting the Oracle Solution Center.
  • Maintain high customer satisfaction while meeting established guidelines.
  • Collaborate with internal teams to escalate complex issues and find solutions.
  • Continuously learn and stay updated on the latest Oracle products and technologies.

Who you are:

  • Bachelor's degree in Computer Science, Information Technology, or related field (preferred).
  • 0 to 2 years of experience in technical support or a related role.
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in English (written and spoken) is a must.

Why choose Oracle?

  • Global career opportunities: Grow your career with a company that operates in over 170 countries.
  • Cutting-edge technology: Work with the latest and most innovative technology solutions.
  • Competitive compensation and benefits: Enjoy a comprehensive benefits package designed to support your well-being.
  • Inclusive and diverse work environment: Thrive in a culture that values different perspectives and experiences.
  • Make a real impact: Contribute to Oracle's mission of driving innovation and success for our customers.

Additional Information:

  • Job Identification: 224593
  • Posting Date: January 24, 2024
  • Job Type: Regular Employee
  • Visa sponsorship is not available for this position.

 Apply Link: Click Here

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