Infosys, a global leader in next-generation digital services and consulting, is hiring Customer Support Representatives in Pune. Customer Support Representatives at Infosys are responsible for providing excellent customer service and support to Infosys' customers. They work with a variety of customers, from small businesses to large enterprises, to resolve their issues and provide them with the support they need.
Provide customer support and resolve customer issues on calls, chat, and email
Understand and analyze customer issues to identify root causes
Work with other teams to resolve complex customer issues
Maintain accurate and up-to-date records of customer interactions
Provide feedback and suggestions for improving customer service
Bachelor's degree in any discipline
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Strong problem-solving and analytical skills
Ability to work under pressure and meet deadlines
Competitive salary package (up to ₹3 LPA)
Comprehensive training and development programs
Opportunities to work on cutting-edge technologies
A chance to work with some of the world's leading companies
A career as a Customer Support Representative at Infosys is a great opportunity to start your career in the customer service industry. Infosys is a leading company in the customer service field, and its products and services are used by businesses and consumers around the world. As a Customer Support Representative at Infosys, you will have the opportunity to work with a wide range of customers and resolve their issues in a timely and efficient manner. You will also have the chance to learn from and collaborate with some of the world's leading experts in customer service.
If you are a talented and motivated individual with a passion for customer service, I encourage you to apply for the Infosys Customer Support Representative position. It could be the start of a rewarding and exciting career in customer service.
To apply for the Infosys Customer Support Representative position, please visit the following link:
https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-HRODIRECT-165160
This job description is a general overview of the position and may be subject to variations based on location and business requirements.
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