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Amazon Recruitment | Digital & Device Technical Support (0-5 years) | Hyderabad


Amazon Recruitment | Digital & Device Technical Support (0-5 years) | Hyderabad

Job Title: Amazon Digital & Device Technical Support Associate

Location: Hyderabad, Telangana

Salary: ₹3.65 lakhs - ₹4.39 lakhs per annum


Job Description:

* Investigate and resolve queries regarding Amazon's digital services and devices, such as Kindle, Echo, and Fire TV.

* Provide outstanding technical support to customers through phone, chat, and email.

* Use a variety of tools to analyze and troubleshoot issues in real-time.

* Communicate effectively with customers to resolve their issues.

* Conduct escalations when necessary.


* Minimum qualification of 10+2. Any graduate/PG is eligible to apply.

* Excellent English communication skills.

* Ability to work in shifts.

* Effective time management and prioritization skills.

* Ability to communicate clearly with both internal and external customers.

* Good comprehension skills.

* Ability to use a desktop/laptop computer system and be familiar with Windows 7, Microsoft Outlook, and Internet Explorer.

* Good typing skills.


* Overtime and night shift allowance.

* Insurance.

About Amazon:

Amazon is a global leader in e-commerce, cloud computing, digital streaming, and artificial intelligence. We are guided by four principles: customer obsession, operational excellence, innovation, and long-term thinking. We are committed to providing our customers with the best possible experience, and we are always looking for ways to improve our services.

If you are a highly motivated and customer-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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* Please click on the link below or copy and paste it in a Google Chrome browser to take the assessment:

Apply-link:- https://amazon.force.com/BBJobDetails?AZREF=https%3A%2F%2Fhvr-amazon.my.salesforce.com%2F&reqid=a0R4U00000P1TSfUAN

* Do not apply from a mobile phone or tablet.

* The assessment should be attempted in an undisturbed environment with a stable internet connection (minimum 20Mbps).

* The assessment should be attempted only on a laptop/desktop with a functioning webcam and the use of headphones with a microphone is mandatory.

* You must be proficient in English.


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I am inherently curious and strive to learn something new every day. Embracing this mindset, I embark on a continuous journey of exploration and discovery, eagerly seeking knowledge and understanding in various facets of life. Each day presents an opportunity for growth and enlightenment, and I approach it with an open mind and a thirst for learning.

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