Job Title: Trainee DBA
Company: Datavail
Location: Mumbai, Hyderabad, Bangalore
Education: B.E/B.Tech/ BSc/ Graduation
Experience: 0-2 Years
Key Skills: SQL, MS Office
Datavail is seeking a self-motivated, and passionate Trainee DBA to join our SQL Global Practice. As a Trainee DBA, you will be working on the latest SQL technologies in the industry. This position is based out of our global delivery centers in Mumbai, Hyderabad, and Bangalore in India.
* Working in 24*7 support model
* Providing support in non-production and production environments.
* Technical Service Desk
* First Call Resolution (FCR)
* To assist organisation in achieving 25% of FCR of the overall ticket volume
* To communicate with customers as per Datavail customer communication protocol.
* To work closely with the Shift Leads/Manager ensuring tickets are assigned appropriately & responded to within SLA’s.
* Support: Provide technical support, troubleshoot and resolve issues related to the PROD/DEV environments under supervision of Tier 2/Tier 3 DBA.
* To perform basic routine DBA activities & service requests
* To monitor customer production /development environments using various monitoring tools.
Strong understanding of Windows Operating System
* Typically requires a bachelor’s degree in a specified discipline
* 0-3 years of relevant work experience OR an equivalent combination of training and experience
* Knowledge of working on Production Environment
* Knowledge of SQL Technologies will be an added advantage
* Proficiency in working on Excel, PowerPoint and Word.
* SQL Certifications would be a plus!
* Learn from a vast pool of global SQL DBAs with over 500 combined years of industry experience.
* You would be working with multiple customers in a multi domain environments.
* Work would range from On-Prem DB’s, AWS, Azure.
* Your Certifications would be on us.
* Leverage the DV Training program to upscale the technical skills.
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