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Amazon Recruitment | Non-Voice / Voice Process (Work From Home) | Telangana

Amazon Recruitment | Non-Voice / Voice Process (Work From Home) | Telangana

Job Title: Customer Service Representative - Work from Home (Non-Voice/Voice)

Company: Amazon

Location: Telangana (WFH during Covid)

Experience: 0-5 years

Salary: ₹2-2.5 Lacs P.A.

Job Type: Full Time, Temporary/Contractual

Industry: IT Services & Consulting

Department: Customer Success, Service & Operations

Role Category: Customer Success, Service & Operations - Other

Role: Customer Service

Job Description:

Amazon is currently hiring for the position of Customer Service Representative to work from home in Telangana. This is an excellent opportunity to join one of the leading e-commerce companies and provide virtual customer support. As a Virtual Customer Service (VCS) associate, you will be responsible for delivering high-quality service to customers through chat processes and domestic channels.

Key Responsibilities:

- Work from a home location approved by Amazon for all scheduled hours

- Ensure uninterrupted internet connectivity and a suitable work environment at home

- Handle customer queries and provide support through chat and other channels

- Deliver excellent customer service in terms of productivity and quality

Salary: ₹202,000 to ₹288,600 per annum


- Good command of English (listening and speaking)

- Willingness to work night shifts

- Laptop/Desktop with functioning webcam and headphones for virtual interviews and assessments

- Updated Google Chrome browser for the assessment

Eligibility Criteria:

- Minimum qualification should be 10+2

- Comfortable working night shifts

- Excellent English communication skills

Additional Benefits Offered:

- Zeta Meal Card - INR 1,100/month

- Health insurance benefits up to 5 Lacs per annum

- Night Shift Allowance - INR 150/Night

- Overtime Allowance as per company policy

- Internet Allowance (Only work from home) - up to INR 1,250 per month

- System/Desktop will be provided by Amazon

- 5-day working week with 2 consecutive days off (off days change based on business requirements)


UG: Graduation Not Required


To apply for this position, click on the link provided below or copy-paste it in an updated Google Chrome browser:

Please complete the assessment within 48 hours of receiving the email invitation.

Apply link:-  https://amazoncustomerservice.hirepro.in/registration/amzcsin/addc1/apply/?event=13868&job=57872


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