TODAY EMPLOYMENT NEWS - 30/08/2024 - APPLYNOW - GETLIVEJOB

Amazon Recruitment | Non-Voice / Voice Process (Work From Home) | Telangana

Job Title: Customer Service Representative - Work from Home (Non-Voice/Voice)

Company: Amazon

Location: Telangana (WFH during Covid)

Experience: 0-5 years

Salary: ₹2-2.5 Lacs P.A.

Job Type: Full Time, Temporary/Contractual

Industry: IT Services & Consulting

Department: Customer Success, Service & Operations

Role Category: Customer Success, Service & Operations - Other

Role: Customer Service

Job Description:

Amazon is currently hiring for the position of Customer Service Representative to work from home in Telangana. This is an excellent opportunity to join one of the leading e-commerce companies and provide virtual customer support. As a Virtual Customer Service (VCS) associate, you will be responsible for delivering high-quality service to customers through chat processes and domestic channels.

Key Responsibilities:

- Work from a home location approved by Amazon for all scheduled hours

- Ensure uninterrupted internet connectivity and a suitable work environment at home

- Handle customer queries and provide support through chat and other channels

- Deliver excellent customer service in terms of productivity and quality

Salary: ₹202,000 to ₹288,600 per annum

Requirements:

- Good command of English (listening and speaking)

- Willingness to work night shifts

- Laptop/Desktop with functioning webcam and headphones for virtual interviews and assessments

- Updated Google Chrome browser for the assessment

Eligibility Criteria:

- Minimum qualification should be 10+2

- Comfortable working night shifts

- Excellent English communication skills

Additional Benefits Offered:

- Zeta Meal Card - INR 1,100/month

- Health insurance benefits up to 5 Lacs per annum

- Night Shift Allowance - INR 150/Night

- Overtime Allowance as per company policy

- Internet Allowance (Only work from home) - up to INR 1,250 per month

- System/Desktop will be provided by Amazon

- 5-day working week with 2 consecutive days off (off days change based on business requirements)

Education:

UG: Graduation Not Required

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HOW TO APPLY:

To apply for this position, click on the link provided below or copy-paste it in an updated Google Chrome browser:

Please complete the assessment within 48 hours of receiving the email invitation.

Apply link:-  https://amazoncustomerservice.hirepro.in/registration/amzcsin/addc1/apply/?event=13868&job=57872

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Note:-

GET LIVE JOB is not responsible for any content changes made by the recruiting organization after the publication of this job notification. Candidates are advised to verify the official website for any updates or changes.

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