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Amazon Recruitment | Digital & Device Alexa Support Associate (0-5 years) | Hyderabad
Amazon Recruitment | Digital & Device Alexa Support Associate (0-5 years) | Hyderabad
Job Title: Digital & Device Alexa Support Associate
Company: Amazon
Location: Hyderabad/Secunderabad, Telangana
Experience: 0 to 5 year
Salary: INR 3.25-4.5 Lacs per annum
Job Description:
Amazon is hiring for the position of Digital & Device Alexa Support Associate in Hyderabad. As a crucial part of our customer service mission, you will play a vital role in delivering timely, accurate, and professional support to Amazon customers. Your responsibilities will include assisting customers with order inquiries, resolving post-sales issues, and providing effective solutions through various communication channels such as mail, chat, and phone. This fast-paced role requires excellent English communication skills, problem-solving abilities, and proficiency in using computer systems.
Eligibility Criteria:
- Minimum education qualification: 10+2 Pass (candidates should not be pursuing any full-time course)
- Excellent English communication skills (written and verbal)
- Ability to use a desktop/laptop computer system, familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
- Flexible to work in 24/7 shifts (day/night) and rotational week offs
- Current location must be Hyderabad
Additional Benefits Offered (Excluding the package):
- Zeta Meal Card: INR 1100 per month (i.e., 13,200/- per annum)
- Night Shift Allowance: INR 150/night
- Overtime Allowance as per company policy
- Internet Reimbursement: Up to INR 1,250 per month on submission of bills (for work-from-home roles)
- System/Desktop provided by Amazon
- 5-day working week with 2 consecutive days off (off days change based on business requirements)
- Rotational shifts and week offs
- Medical Insurance coverage up to Rs. 500,000 for the employee and dependents (spouse and 2 children)
Industry: BPO / Call Centre
Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employment Type: Full Time, Permanent
HOW TO APPLY:
If you are interested in this position, please click on the following link to complete the registration process:
Apply link:- https://amazoncustomerservice.hirepro.in/registration/amzcsin/t2g2d/amzcsin/apply/?j=57922&e=13916
Please use the updated Google Chrome version to take the assessment. After registration, check your inbox for the assessment link and complete it in one sitting. Note that pursuing regular courses makes candidates ineligible.
For any support related to the link or login/password issues, please contact:
- Phone: +91-901-640-6406
- Email: amazonsupport@hirepro.in
Note:-
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