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Qualitest Recruitment | Desktop Support Engineer (0-1 year) | Bangalore
Company: Qualitest
Job Position: Desktop Support Engineer
Location: Bangalore/Bengaluru
Experience: 0-1 years
Job Description:
Qualitest is seeking a Desktop Support Engineer to join their team and provide technical assistance to employees regarding computer hardware and software issues. This role requires working from the office and involves tasks such as hardware installations, software upgrades, systems integrations, and resolving basic IT-related problems. The successful candidate should have a strong understanding of home and office systems, excellent problem-solving skills, and effective interpersonal abilities. A top-class Desktop Support Engineer delivers prompt and efficient support to clients facing hardware and software challenges.
Key Responsibilities:
- Responding to client support requests
- Contacting clients to determine the nature of the problem
- Traveling to client locations or establishing remote connections
- Troubleshooting hardware and software issues
- Installing and maintaining computer hardware and peripherals
- Upgrading operating systems and software applications
- Resolving networking and connectivity problems
- Providing recommendations for software and hardware upgrades
- Offering basic training in computer operation and management
Requirements:
- Bachelor's degree in Computer Science or Information Technology
- Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals
- Familiarity with popular operating systems, software applications, and remote connection systems
- Ability to troubleshoot complex hardware and software issues
- Willingness to travel and work outside regular hours when necessary
- Excellent interpersonal skills
- Strong written and verbal communication skills
- Immediate joiners preferred
- Work from office only
Role: Hardware Installation & Maintenance
Industry Type: IT Services & Consulting
Department: Engineering - Hardware & Networks
Employment Type: Full Time, Permanent
Role Category: Hardware
Education:
- UG: Any Graduate
- PG: Any Postgraduate
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