Dell Recruitment | Apprentice (Technical Support) | Gurgaon
Job Title: Apprentice - Technical Support
Job Location: Gurgaon, India
Job Type: Apprenticeship
Job Description:
As an Apprentice - Technical Support, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.
You will:
* Solve complex problems for customers and be on top of ambitious expectations
* Partner closely with customers while communicating proactively regarding overall progress of queries
* Exhibit first-class customer service
* Drive operational excellence through quality closures and efficient management of issues
Essential Requirements:
* Excellent communication skills
* World-class customer service, phone etiquette and work ethic
* Trouble-shooting skills using operational and diagnostic procedures
Desired Skills:
* Experience in the IT industry
* Knowledge of Dell Technologies products and services
* Ability to work independently and as part of a team
* Strong analytical and problem-solving skills
* Excellent written and verbal communication skills
Benefits:
* Competitive salary and benefits package
* Opportunity to work with some of the best minds in the IT industry
* Chance to make a real impact on the lives of our customers
* Flexible and hybrid work culture
HOW TO APPLY:
Application Deadline: June 30, 2023
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