Job Title: Catalog Associate
Experience: 0 to 2 years
Location: Bangalore/Bengaluru, Karnataka
Salary: INR 2.5-2.75 Lacs per annum
We are seeking highly motivated and talented candidates to join the Global Catalog Operations team at Amazon. As a Catalog Associate, you will be responsible for auditing and correcting data in our retail catalog. The ideal candidate should possess strong analytical and communication skills, attention to detail, and a commitment to excellence. Proficiency in both written and verbal English is a must.
- Follow pre-defined processes, guidelines, and SOPs to perform audit tasks with accuracy and productivity.
- Make logical decisions when performing audit tasks, even in the presence of ambiguous information.
- Report audit results and communicate them to internal stakeholders.
- Approve or disapprove audit entries based on pre-defined guidelines and provide logical reasoning for decisions.
- Validate catalog data by reviewing authoritative sources and browsing the site.
- Evaluate content quality of Amazon catalog based on guidelines and SOPs.
- Ensure accuracy and completeness of product details.
- Analyze data and identify trends/patterns.
- Identify patterns in audit and browsing to improve guidelines and SOPs.
- Provide feedback to streamline existing processes for consistent high-quality results.
- Collaborate with project teams to develop and test new SOPs for audit and data quality management tasks.
In addition to the above responsibilities, the candidate:
- Must be flexible to meet business requirements and work with high-priority English content for all English-speaking countries.
- Should be competent in communicating effectively with stakeholders and clients, both written and verbal.
- Bachelor's degree.
- Experience with Microsoft Office products and applications.
- Good communication skills, both verbal and written.
- 0 to 24 months of working experience in online retail operations or similar fields.
- Proficiency in American English.
- Language proficiency in verbal, writing, reading, and comprehension.
- Strong working knowledge of basic computer business applications such as MS Word, MS Excel, and Outlook.
- Amazon does not provide accommodation/relocation.
- Interviews for this role will be conducted on-site at the Bangalore office without any exceptions.
Industry: IT Services & Consulting
Department: Content, Editorial & Journalism
Role Category: Content Management (Print / Online / Electronic)
Role: Content Moderator
Employment Type: Full Time, Permanent
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