Infosys Latest Direct Recruitment 2023
Responsibilities:
• Excellent communication skills to attend/resolve client issues on calls/chat/mail.
• The candidate should have a Communication scale of CEFR C1 or C2.
• Open to work in 24*7 Shifts, voice process, rotational weekly off, work from office environment and candidate should have completed double vaccination completed.
• Analytical problem solvers who can understand and resolve customer issues.
• Problem-solving skills and quick thinking to own and resolve customers' issues independently, thoroughly, and efficiently.
• Being proactive and showing the utmost respect for the customer's time.
• Good time management, ensuring all contacts with customers add value.
Educational Requirements:
• Graduate
Service Line:
• BPO Service Line
Preferred Skills:
• Customer Service -> Technical -> Regular - Service Desk -> Voice -> Chats -> Email Chats
Note: The location of posting is subject to business requirements.
Apply link:- https://career.infosys.com/jobdesc?jobReferenceCode=PROGEN-EXTERNAL-152939
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