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Customer Service Representative - India - Hyderabad
Customer Service
About Us
Sitel India Pvt Ltd

SITEL is;
* World's Leading BPO.
* Handle 3 million contacts every day.
* 60000 Employees Worldwide.
* 145 centers in 27 countries.
* 350 clients
* 36 languages
* Rated No.1 Contact Center Globally by the Black Book of 
Outsourcing, 2nd time in a row

Job Summary
Answer inbound calls within the guidelines/goals established by 
the client and management. Consistently achieves call quality goals in order to 
meet client and customer satisfaction goals.

Primary Job Responsibilities
Greetings from SITEL!!


SITEL Hyderabad is hiring for International Technical Support Voice Process.


Job Details:

1. Age: 18 years to 35 years

2. Minimum Qualification Intermediate (or +2 equivalent).

3. Maximum Qualification Graduates (Undergrads can be considered but should
 not be regular college students)

4. Experience Any Under Grad or Graduate Freshers.

5. Communication skills: Exceptional Spoken skills in English

6. Shifts: Rotational shifts (Should be comfortable to work in all shifts)

Salary: As per Market Standards

Note: Any candidate applying for this position should be okay to work from the
 office.
 

Experience: Any Under Grad/Graduate Freshers can apply.


Job Profile:

1. International Voice (Technical Support)

Responsibility: Provide Technical Support to International Customers

Shift Timings: Should be flexible to work in US Rotational Shifts.

Desired Skills: Need Excellent Communication skills in English.

Must-Have Strong Technical Knowledge (Hardware, Software, and Networking 
Concepts)

Working Days: 5 days working

Weekly Offs: 2 Week Offs (Rotational and Split)

Transport: Home Pickup and Home Drop.

Rounds of Interview: JAM, HR, Voice and Accent, Tech Test, Operations Round.

All Interviews will happen over telephone or Skype.

Note: Any candidate applying for this position should be okay to work from the office.

The selected candidates should be able to join ASAP and have all documents handy 
for background verification.

You can refer your friends too!!!

Skills/Knowledge/Abilities
Call center experience a plus
Provide a high-quality and proactive service to both internal and external customers
Education
High school diploma or equivalent
Bachelors in a related field
Experience Target
Call center experience a plus
Customer Service Representative - India - Hyderabad

Apply link👇

PRUDHVIRAJ
P PRUDHVIRAJ

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