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Wipro is hiring for Associate Analyst - Apply Now - GETLIVEJOB

Wipro is Hiring for Associate Analyst in Bengaluru and Chennai! Are you a recent graduate looking to launch your career in a dynamic technology company? Wipro is seeking talented and motivated individuals to join their team as Associate Analysts in Bengaluru and Chennai, India. This is a great opport…

Concentrix Company Latest Recruitment 2023



Concentrix Company Latest Recruitment 2023

Customer Support Advisor

Key Responsibilities

Handle customer engagement for some of the world's biggest brands over voice, messaging, chat & E-mail
Responsible for all customer-related inquiries and questions
Be a dynamic team player in a fast-paced, high-energy, change-oriented environment

Eligibility

6 months of contact center experience is preferred, though not mandatory
Minimum 18 years old
Minimum qualification 10+2. Graduate preferred
Logical problem-solving skills and ability to multi-task
Exemplary oral and written communication skills
Open to working in multiple shifts
Proactive with keen attention to detail
Understanding and empathetic toward customers

Technical Support Advisor

Key Responsibility

Interact with customers via inbound/outbound calls, chats and e-mails to resolve routine IT problems like
troubleshooting server operating system environment, server deployment/redeployment, networking
Troubleshooting basic laptop/desktop-related queries
Troubleshooting issues involving internet connectivity, modems etc.

Eligibility

3+ years of experience in a similar role
Minimum 18 years old
Minimum qualification 10+2, graduate preffered
Working knowledge of server operating system environment, server deployment/redeployment
Preferably 6 months to 1 year of ICC experience (not Mandatory)
Ability to troubleshoot equipment and system problems
A dynamic team player in a fast-paced, high-energy, change-oriented environment
Logical problem-solving skills and ability to multi-task
Excellent oral and written communication skills
Open to working in multiple shifts
Proactive with keen attention to detail
Understanding and empathetic toward customers

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