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Infosys BPM Freshers Recruitment | Process Executive (Customer Support) | Bangalore

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Customer Support Hero (English & Hindi) - Bangalore

Are you passionate about helping others and have a knack for clear communication? Do you thrive in a fast-paced environment? If so, we want you on our team!

Infosys BPM is seeking a driven and articulate Process Executive to join our growing Customer Support team in Bangalore. In this role, you'll be the first line of support for our clients' customers, providing exceptional service through phone calls in both English and Hindi.

What you'll do:

  • Be a customer champion! Actively listen to customer inquiries and concerns, and provide accurate and timely solutions.
  • Become a problem-solving pro! Utilize your expertise and follow established procedures to effectively resolve customer issues.
  • Meet and exceed expectations! Hit performance targets while maintaining high-quality interactions.
  • Be a clear communicator! Utilize your excellent verbal skills to build rapport and ensure customer satisfaction.

What we're looking for:

  • Recent Graduate (BCom/BBA) with a hunger to learn and succeed.
  • Excellent communication and interpersonal skills in English and Hindi.
  • A passion for customer service and a dedication to providing exceptional experiences.
  • The ability to work effectively in a fast-paced environment and meet deadlines.
  • A flexible approach to scheduling, including a rotating weekday off.

Why Infosys BPM?

  • Launch your career with a leading IT company!
  • Be part of a supportive and collaborative team environment.
  • Gain valuable experience in the customer service industry.
  • Enjoy a competitive salary and benefits package.

Ready to join our team?

We encourage recent graduates with a passion for customer service to apply! Please submit your updated resume and details to anvita.soans@infosys.com

In your application, please include:

  • Full Name
  • Contact Number
  • Email ID
  • Total Experience
  • Relevant Experience (if any)
  • Current CTC (Cost to Company)
  • Expected CTC
  • Notice Period
  • Current Location
  • Willingness to relocate to Bangalore (if applicable)

Apply Link:  Click Here

For More Job Updates : Follow the Get Live Job channel on WhatsApp:Click Here


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