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Deloitte Recruitment | Tech and Non Tech Voice Process (0-4 years) | Bangalore, Hyderabad

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Deloitte is Hiring Technical Support Specialists (Voice/Blended)!

Do you have a passion for helping people and solving problems?

Deloitte is seeking highly motivated individuals to join their growing team as Technical Support Specialists. This blended role combines both phone and non-voice communication (email, chat, etc.) to provide exceptional customer support to end users.

What you'll do:

  • Resolve customer issues related to software, hardware, and other technical aspects.
  • Analyze and troubleshoot incidents and service requests.
  • Document all interactions and ensure timely resolution.
  • Stay up-to-date on current issues and changes in the environment.
  • Meet performance goals and participate in coaching sessions.
  • Create a positive customer experience through excellent communication and problem-solving skills.

Who we're looking for:

  • Excellent communication, listening, analytical, and logical skills.
  • Ability to grasp and explain complex technical concepts.
  • Strong problem-solving skills.
  • Basic knowledge of computer hardware and software. (Preferred: MS Office, Windows, Mac, Networking, Mobile devices, Active Directory)
  • Self-motivated and a team player.
  • Flexible to work various shifts.
  • Reliable with minimal unplanned absences.

What we offer:

  • Competitive salary and benefits.
  • Opportunity to grow your career within a leading professional services firm.
  • Work in a dynamic and fast-paced environment.
  • Be part of a supportive and collaborative team.

For More Job Updates : Follow the Get Live Job channel on WhatsApp:Click Here

Apply Link:  Click Here

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