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Accenture Recruitment - Collections Support New Associate (0-1 year) - Hyderabad

                                                                                

Collections Support New Associate at Accenture Hyderabad

Are you a recent graduate looking for an exciting opportunity in customer support?

Accenture is seeking a Collections Support New Associate to join their team in Hyderabad! This is a great opportunity for graduates with strong written communication skills to gain valuable experience in a fast-paced environment.

About the Role:

  • As a Collections Support New Associate, you will be part of the Customer Support vertical.
  • You will be responsible for managing and resolving customer queries, handling escalations and complaints, and providing excellent customer service.
  • Your duties will include:
  • Responding to customer inquiries via email and chat.
  • Researching and resolving customer issues.
  • Escalating complex issues to the appropriate team.
  • Working within established Service Level Agreements (SLAs) to ensure timely resolution.
  • This role requires strong written communication skills and proficiency in using email and chat platforms.

  • Who We Are Looking For:
  • Recent graduates from any discipline (freshers welcome!)
  • Excellent written communication skills with a focus on social media support.
  • Ability to solve routine problems independently and follow established guidelines.
  • Strong teamwork and collaboration skills.
  • Ability to work effectively in a fast-paced environment.
  • A positive and professional attitude.

Benefits:

  • Competitive salary and benefits package.
  • Opportunity to work for a world-renowned company.
  • Gain valuable experience in customer support.
  • Be part of a dynamic and supportive team.

Additional Information:

  • This role may require working in rotational shifts.
  • Accenture is committed to diversity and inclusion in the workplace.

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