Wipro is Hiring System Engineers in Bangalore, Chennai, and Pune!
Do you have a passion for technology and a knack for helping others?
Wipro is searching for talented System Engineers to join their team in Bangalore, Chennai, and Pune! This is an excellent opportunity for recent graduates (Batch 2019-2024) or experienced professionals to launch their careers at a leading technology services and consulting company.
What you'll be doing:
- Troubleshoot technical issues on various platforms like Windows, Outlook, Teams, and more.
- Provide exceptional customer service via phone and email.
- Resolve customer complaints efficiently.
- Escalate complex issues to supervisors.
- Educate customers on products and services.
- Research solutions and provide technical support.
- Investigate and resolve customer problems using relevant software.
- Direct customer inquiries to the appropriate teams.
- Document interactions with customers and track trends.
- Develop procedures for resolving new issues.
- Maintain accurate call logs and generate reports.
Are you a good fit?
- You have a Bachelor's or Master's degree in any discipline.
- You possess excellent communication skills and can handle difficult conversations.
- You have a strong foundation in troubleshooting computer software issues.
- You're eager to learn new technologies.
Why Wipro?
Wipro is a global leader in technology solutions, helping businesses navigate their digital transformation journeys. They offer a dynamic work environment, competitive compensation packages, and opportunities for professional growth.
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