Calling all customer service superstars! ⭐️
Amazon is on the hunt for talented Customer Service Associates to join their team across India!
This is your chance to:
- Make a difference: Every day, you'll be at the forefront of ensuring customer satisfaction, resolving issues, and creating positive experiences.
- Work from home: Enjoy the flexibility and comfort of a remote position, shaping your workday around your life.
- Develop your skills: Hone your communication, problem-solving, and technical abilities in a dynamic and supportive environment.
- Join a world-class team: Be part of a company driven by innovation, passion, and a commitment to excellence.
What you'll do:
- Be the first point of contact for customers via phone, chat, and email.
- Handle a variety of inquiries, from order and product questions to payment concerns and website navigation.
- Utilize Amazon's tools and resources to research solutions and effectively communicate with customers.
- Go the extra mile to ensure every interaction is positive and leaves a lasting impression.
Who you are:
- Any graduate or undergraduate with a passion for customer service.
- Freshers or experienced individuals with a can-do attitude.
- A strong communicator in both English and Hindi.
- Tech-savvy with computer experience and a reliable internet connection.
- Adaptable and willing to work flexible hours, including evenings, weekends, and occasional overtime.
- Detail-oriented with a friendly demeanor and a focus on customer satisfaction.
- A quick learner who thrives in a fast-paced environment.
Bonus points if you:
- Have a proven track record of exceeding customer expectations.
- Demonstrate initiative and problem-solving skills.
- Work well independently and as part of a team.
- Are eager to learn and grow within Amazon.
Please note:
- Minimum age requirement: 18 years old.
- Right to work in India is mandatory.
- A quiet, distraction-free workspace with a dedicated desk and chair is required.
- A minimum broadband connection of 20MB download and 8MB upload speed is necessary (wired Ethernet preferred).
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