Accenture is Hiring Customer Service New Associates in Bangalore!
Calling all recent graduates with a passion for helping others! Accenture is searching for talented individuals to join their team as Customer Service New Associates in Bangalore.
What you'll do:
- Provide comprehensive end-to-end support to customers, handling inquiries about billing, packages, and technical issues.
- Personalize conversations, manage your workload efficiently, and showcase strong communication skills, always with an eye towards creating sales opportunities.
- Demonstrate meticulous attention to detail, ownership, and receptiveness to feedback. You'll multitask across various applications and ensure compliance with all regulations.
- Possess excellent customer service skills and be fluent in spoken English.
- Utilize your analytical and problem-solving abilities to collaborate effectively with other support teams and resolve requests promptly.
- Manage the customer journey from start to finish, ensuring proper documentation, notification, escalation, tracking, and follow-up for all incidents.
- Adapt to different situations, remain flexible, and thrive under pressure, always focusing on problem-solving and detail orientation.
- Take responsibility for routine tasks, follow established guidelines, and receive detailed instructions for assignments. Decisions will be closely supervised, impacting your individual work within a defined scope.
- Contribute as an individual team member, and be prepared for potential rotational shifts.
Who you are:
- Any graduate from a recognized university or a 10+2 under-graduate with at least 6 months of prior experience.
Bonus points if you have:
- A knack for building strong client relationships and a team player mentality.
- A positive attitude and a quick learning ability.
- Punctuality and strong discipline.
- Excellent communication skills and a customer-centric approach.
- A commitment to upholding high ethical standards and achieving specified metrics.
Ready to join a world-class organization and make a difference?
- Read through the job details carefully.
- Click the "Click Here" button below.
- Apply on the official Accenture website.
- Double-check your information before submitting your application.
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