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For More Job Updates : Follow the Get Live Job channel on WhatsApp:Click Here Customer Service Voice Representative - Pune (Genpact) Are you passionate about helping others and have a knack for problem-solving? Genpact is searching for enthusiastic and customer-centric individuals to join our growing …

Accenture is hiring for Customer Service New Associate | Apply Now!


Accenture is Hiring Customer Service New Associates in Bangalore!

Calling all recent graduates with a passion for helping others! Accenture is searching for talented individuals to join their team as Customer Service New Associates in Bangalore.

What you'll do:

  • Provide comprehensive end-to-end support to customers, handling inquiries about billing, packages, and technical issues.
  • Personalize conversations, manage your workload efficiently, and showcase strong communication skills, always with an eye towards creating sales opportunities.
  • Demonstrate meticulous attention to detail, ownership, and receptiveness to feedback. You'll multitask across various applications and ensure compliance with all regulations.
  • Possess excellent customer service skills and be fluent in spoken English.
  • Utilize your analytical and problem-solving abilities to collaborate effectively with other support teams and resolve requests promptly.
  • Manage the customer journey from start to finish, ensuring proper documentation, notification, escalation, tracking, and follow-up for all incidents.
  • Adapt to different situations, remain flexible, and thrive under pressure, always focusing on problem-solving and detail orientation.
  • Take responsibility for routine tasks, follow established guidelines, and receive detailed instructions for assignments. Decisions will be closely supervised, impacting your individual work within a defined scope.
  • Contribute as an individual team member, and be prepared for potential rotational shifts.

Who you are:

  • Any graduate from a recognized university or a 10+2 under-graduate with at least 6 months of prior experience.

Bonus points if you have:

  • A knack for building strong client relationships and a team player mentality.
  • A positive attitude and a quick learning ability.
  • Punctuality and strong discipline.
  • Excellent communication skills and a customer-centric approach.
  • A commitment to upholding high ethical standards and achieving specified metrics.

Ready to join a world-class organization and make a difference?

  1. Read through the job details carefully.
  2. Click the "Click Here" button below.
  3. Apply on the official Accenture website.
  4. Double-check your information before submitting your application.

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