Become a Social Media Hero at Revolut! (Remote Option)
Calling all social media masters with a passion for customer service! Revolut, the world's first global financial super app, is searching for a Support Specialist (Social Media) to join their dynamic team, all from the comfort of your home.
What you'll do:
- Be the customer champion: Ensure Revolut users feel safe and supported, delivering exceptional experiences through social media.
- Collaborate like a pro: Work alongside international teams to solve customer issues efficiently and effectively.
- Keep the community thriving: Monitor and moderate Revolut's community page, fostering a positive and helpful environment.
- Be the voice of Revolut: Represent the company to hundreds of thousands of users, offering clear and helpful communication.
- Master of many platforms: Juggle diverse social media platforms with ease, providing assistance on both retail and business products.
Who you are:
- A language aficionado: English is your superpower, with impeccable writing and communication skills.
- Social media guru: You live and breathe various platforms, understanding their nuances like the back of your hand.
- Customer service wizard: Previous experience in support roles gives you the magic touch when it comes to helping others.
- Empathy is your fuel: You genuinely care about people and love assisting them with their needs.
- Clarity is your secret weapon: You explain complex issues simply and effectively, leaving no one behind.
- Communication ninja: Both written and verbal skills are your sharpest tools.
- Detail detective: You have a hawk eye for accuracy and enjoy analyzing information.
- Self-starter and team player: You thrive independently but also relish collaboration.
- Fast learner and problem solver: You adapt quickly and overcome challenges with ingenuity.
- Writing whiz: Exceptional writing skills are your magic wand, and numeracy and IT proficiency are your trusty familiars.
Bonus points:
- You've successfully managed and built your own thriving social media profile.
Revolut: We're not just a company, we're a revolution! Join us in building the future of finance, one social media interaction at a time.
Ready to Become a Revolut Social Media Hero? Click "Apply Now" and show us your social media magic!
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