Join Groww's Customer Success Revolution: Build the Future of Finance!
Passionate about making finance accessible to everyone? Join Groww's dynamic Customer Success team and empower millions of Indians to take charge of their financial journey.
Bold Mission:
Build a multi-product platform offering seamless financial services and empower every Indian to make informed decisions.
Customer Obsessed:
Obsessed with creating a delightful experience for every customer, every step of the way.
Thriving Culture:
Ownership, customer-centricity, and a drive to challenge the status quo are our core values.
Growth Opportunities:
Learn from the best, own your work, and shape a career with impact.
Guide & empower:
Provide technical support, training, and proactive guidance to help customers unlock the full potential of our products.
Champion their journey:
Listen with empathy, address concerns thoughtfully, and ensure exceptional customer satisfaction.
Fuel product evolution:
Gather valuable feedback, identify recurring issues, and collaborate with product teams to deliver seamless experiences.
You thrive in:
Fast-paced environments: You love helping people and finding solutions under pressure.
Collaborative spaces:
You build genuine relationships and share knowledge readily.
Continuous learning:
You're hungry to learn about finance and become a product expert.
Undergraduate degree (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM) with 50% or above throughout.
Strong communication and interpersonal skills with a customer-first mindset.
Ability to understand and explain complex concepts in simple, clear terms.
Enthusiasm for learning and adapting to new technologies.
Regional language skills are a plus!
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