Job Opportunity: Process Associate - Content Moderation (English) at Genpact
Position: Process Associate - Content Moderation - English (HIG014106)
Company: Genpact
Location: Hyderabad, India
Job Type: Full-Time
Are you ready to join a team of innovative thinkers and doers? At Genpact, we are a community of over 115,000 individuals driven by curiosity, courage, and a passion for transformation. We are not just dreamers; we are creators who dare to redefine industries and reimagine the future of work. With our blend of technology and human insight, we are committed to making a profound impact on the world, one that enriches the lives of people everywhere. If you are someone who thrives on learning, experimentation, and pushing boundaries, welcome to our relentless pursuit of better.
As a Process Associate in Content Moderation, you will play a vital role in maintaining the quality of digital content while ensuring exceptional customer experiences. We are seeking a dynamic individual who possesses a strong work ethic, the ability to collaborate within a team, and a passion for delivering excellence in a fast-paced environment.
- Maintain content quality by reviewing and resolving issues based on established guidelines.
- Identify trends and patterns, and promptly address emerging concerns.
- Provide insights to enhance user support and optimize customer satisfaction.
- Demonstrate a thorough understanding of processes and policies.
- Deliver exceptional customer service to our clients.
- Graduation (Post-Graduation is an added advantage).
- Fresh graduates are eligible to apply.
- Fluent proficiency in English language.
- Strong analytical and probing skills.
- Effective problem-solving abilities with a customer-centric approach.
- Flexibility to work in a dynamic schedule, including weekends if required.
- Comprehensive training and growth opportunities to advance your career.
- Collaborate with diverse and creative minds within a global environment.
- Contribute to fostering a work culture that values diversity, integrity, and innovation.
This job description is a general overview of the position and may be subject to variations based on location and business requirements.
Post a Comment
Post a Comment