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Genpact Recruitment | Process Associate (Content Moderation) | Hyderabad


Genpact Recruitment | Process Associate (Content Moderation) | Hyderabad

Job Opportunity: Process Associate - Content Moderation (English) at Genpact

Position: Process Associate - Content Moderation - English (HIG014106)  

Company: Genpact  

Location: Hyderabad, India  

Job Type: Full-Time  

Are you ready to join a team of innovative thinkers and doers? At Genpact, we are a community of over 115,000 individuals driven by curiosity, courage, and a passion for transformation. We are not just dreamers; we are creators who dare to redefine industries and reimagine the future of work. With our blend of technology and human insight, we are committed to making a profound impact on the world, one that enriches the lives of people everywhere. If you are someone who thrives on learning, experimentation, and pushing boundaries, welcome to our relentless pursuit of better.

Position Overview:

As a Process Associate in Content Moderation, you will play a vital role in maintaining the quality of digital content while ensuring exceptional customer experiences. We are seeking a dynamic individual who possesses a strong work ethic, the ability to collaborate within a team, and a passion for delivering excellence in a fast-paced environment.

Key Responsibilities:

- Maintain content quality by reviewing and resolving issues based on established guidelines.

- Identify trends and patterns, and promptly address emerging concerns.

- Provide insights to enhance user support and optimize customer satisfaction.

- Demonstrate a thorough understanding of processes and policies.

- Deliver exceptional customer service to our clients.


Minimum Qualifications:

- Graduation (Post-Graduation is an added advantage).

- Fresh graduates are eligible to apply.

- Fluent proficiency in English language.

Preferred Qualifications:

- Strong analytical and probing skills.

- Effective problem-solving abilities with a customer-centric approach.

- Flexibility to work in a dynamic schedule, including weekends if required.

Why Join Genpact:

- Comprehensive training and growth opportunities to advance your career.

- Collaborate with diverse and creative minds within a global environment.

- Contribute to fostering a work culture that values diversity, integrity, and innovation.

Application Deadline: [Ongoing]


Apply link:-  https://genpact.taleo.net/careersection/sgy_external_career_section/jobdetail.ftl?src=DS-10971&job=1078058

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This job description is a general overview of the position and may be subject to variations based on location and business requirements.


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I am inherently curious and strive to learn something new every day. Embracing this mindset, I embark on a continuous journey of exploration and discovery, eagerly seeking knowledge and understanding in various facets of life. Each day presents an opportunity for growth and enlightenment, and I approach it with an open mind and a thirst for learning.

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